Professional Pre-Sales and After-Sales Service Support

Reliable, responsive, and solution-oriented support throughout your purchase journey

Home > Technical Support

Pre-Sales Consultation

Help you choose the right system before you buy.

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  • One-on-one application evaluation

  • Recommend suitable models and configurations

  • Provide technical documents, catalogs, and solution proposals

  • Support for OEM/ODM feasibility and quotation

After-Sales Support

Global service to keep your systems running reliably.

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  • Remote installation guidance and commissioning

  • Real-time troubleshooting via video, email, or chat

  • Fast spare parts supply

  • Optional on-site technical service (per project scale)

  • Operation manuals & maintenance training

Response & Warranty Policy

We take full responsibility for product quality and timely support.

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  • Response time: ≤12 hours

  • Standard warranty: 12 months

  • Extended warranty and service contracts available

  • 100% responsible for any manufacturing defects

Service Workflow

From inquiry to service, we follow a streamlined and clear process.

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  • Inquiry

  • Technical Evaluation

  • Order Confirmation

  • Production & Delivery

  • Installation Guidance

  • Warranty Support

Response Commitment

We respond quickly and professionally to your needs.

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    Technical inquiries responded to within 12–24 hours

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    Full support during warranty period

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    Long-term after-warranty service available

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  • What products does Highlight supply?

    Highlight supplies a wide range of high-pressure testing and boosting equipment, including safety valve test benches, valve test benches, gas booster pumps and pressurization systems, liquid pump and pressure test equipment, pressure gauge test equipment, valve components, and specialty equipment

  • Do you provide standard models or customized systems?

    We provide both standard models and OEM-configurable solutions. Depending on your pressure range, test medium, valve type, control requirement, and installation environment, we can recommend a suitable standard unit or develop a customized system

  • What industries are your systems used in?

    Our equipment is used in a wide range of industrial applications, including fluid control, valve testing, pressure verification, gas boosting, hydrostatic testing, burst testing, and component fatigue analysis. The website also shows dedicated solution pages for chemical plants, power stations, and third-party testing labs

  • What kinds of valves can your test benches handle?

    Our valve test bench product line is designed for Gate, Ball, Globe, and Butterfly valves, with coverage from DN15 to DN2000 depending on the bench type and configuration

  • What types of safety valves can your safety valve test benches test?

    Our safety valve test benches are designed for spring-loaded and pilot-type safety valves, with manual, automatic, and PLC-controlled options available.

Get a Quote

    We will reply you within 24 hours. If for urgent case, please add WhatsApp/WeChat: +86 18353183710,. Or call +86 18353183710 directly.

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